The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
I will only use personal information for your order to process, communicate and to ship your purchase out in a timely manner.
Frequently Asked Questions
Custom and personalized orders
Yes, you can contact me in regards to specific colors you may want. It might take a little longer before shipping. I will send you a picture of the color before doing anything else. I will wait for your confirmation and will then proceed to make your customized paracord grab handles for your Jeep.
Some people take the padding off of their roll bar. That will change the size of the roll bar wrap around. I will just need to know if that is the case and I will make it accordingly so it will fit correctly.
I'm getting these grab handles for my spouse or friend and I'm not sure what to all consider before ordering the handles.
If you are unsure of anything, please contact me and I will answer any questions and make sure you are very familiar with the product you are ordering and answer any questions you may have. There are no stupid questions. You need to be 100% satisfied so I can make them the best product to fit them and their Jeeps.